Office Manager - Creative Speech Therapy NYC (CST NYC LLC)
Location: Upper East Side, Manhattan
Status: Part-time (with growth opportunity to full-time)
Are you an experienced office manager who loves working with kids and their families? Are you excited to be part of a growing team of amazing women? Do you find fulfillment in helping families navigate their way through the beginning stages of speech, language, feeding, and social skills therapy?
At Creative Speech Therapy NYC, we’re a holistic private practice that provides expert, personalized care for children (0-12 years old) and their families. Our team of passionate, award-winning therapists collaborates with families to help children communicate effectively. We’re looking for a passionate, organized individual to join our team and support our mission of making a positive impact on the lives of families.
About You
You thrive in a role that blends administration and client care. You’re passionate about helping children and their families through their speech/feeding/social skills journey. Whether you’re greeting a family with a smile or solving scheduling puzzles, you find joy in creating a positive experience for all. You bring experience in managing office tasks such as scheduling, billing, and client communication within a private healthcare setting. You enjoy working independently and don’t require micromanagement, as you’re adept at creating systems that keep things running smoothly. You’re confident with time management, multitasking, and software management systems. Most importantly, you understand that every interaction contributes to delivering a holistic, welcoming experience for our clients.
About the Role
We’re seeking a motivated Office Manager to be the first point of contact for our clients, ensuring they have a seamless experience from their first phone call to the last session. In this role, you’ll schedule appointments, answer questions about billing and insurance, provide an exceptional experience during visits, and support our team in delivering high-quality care to children with speech, feeding, sensory, and social difficulties. The position starts part-time with the potential to grow into a full-time role with more responsibilities as our practice expands.
Why Join Us?
- Flexible Working Hours: We value work/life balance.
- Training & Development: Ongoing learning and career growth opportunities.
- Mentorship & Support: Gain guidance from experienced office staff.
- Role Growth: This position has the potential to develop into a Practice Manager role.
Our Vision, Mission, and Values
- Vision: We treat the whole child and provide families with a dedicated support team from the first phone call to the final session. We believe in clear communication and empowering our professionals to love their work.
- Mission: We aim to create an exceptional client experience, solve underlying problems, promote teamwork, communicate honestly, and focus on results—all while maintaining a balanced lifestyle.
- Values: Innovation, collaboration, integrity, and empowerment.
How to Apply
If you’re passionate about our mission and believe you’re the right fit for this role, we’d love to hear from you! Please submit your resume, a cover letter, and two professional references to: jane@cst-nyc.com
Let’s work together and change lives!